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The Library has developed a 3-year Strategic Plan for programs and services in cooperation with Mecklenburg County. This plan includes fiscal years 2014-2016, and will be updated on a rolling annual basis to operationalize each year of the plan, adjust for a changing environment, and plan for an additional year.

The strategic planning process is being led by two groups:
- Design/Project Management Team (Library staff)
- Steering Committee (Community representatives)
Click here for Steering Committee Members
Meetings:
Monday, Oct. 8, 10am-noon Foundation for the Carolinas, Grigg Conference Room Agenda
Monday, Nov. 5, 10am-noon ImaginOn Board Room, Upper Level Agenda
Monday, Jan. 7, 10 am-noon ImaginOn Board Room, Upper Level Agenda
Monday, Feb. 4, 10 am-noon ImaginOn Board Room, Upper Level Agenda
Monday, Mar. 4, 10 am-noon ImaginOn Board Room, Upper Level Agenda |
Results:
The Charlotte Mecklenburg Library commissioned MarketWise to gauge the community`s perceptions of the Library. Their survey was part of a robust community feedback campaign that also included an online survey with over 4,000 respondents, four community forums and seven focus groups. The feedback will be used to develop the Library’s new Strategic Plan. The survey found that among library users, Charlotte Mecklenburg Library was perceived as a treasured community resource. Among non-users, the Library was still seen as important, however, many were not aware of certain library resources. For the complete report, click here.
Background:
The Future of the Library Task Force released its report in Spring 2011, recommending that "the Library Board of Trustees and the Board of County Commissioners should jointly oversee the development of a new strategic plan for the Library. This plan should include, along with the other appropriate pieces of a strategic plan, a long-term technology plan for the Charlotte Mecklenburg Library."
Time Frame:
The planning process took place from September 2012 through March 2013.
Steering Committee meetings took place at the Charlotte Mecklenburg Library and other locations. All meetings were open to the public, with notice sent 48 hours in advance.
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