Charlotte Mecklenburg Library has business resources available in digital formats to support you and your business.  This is the second in a series of three blogs about the Library’s digital business resources.

Read Part One: Small business support from the Library - Resources

Remember the library catalog on the left?  Library catalogs have come a long way!  Our library catalog is a robust tool to help customers find books, audiobooks, videos, and more to check out from the Library. 

This blog will focus on Charlotte Mecklenburg Library’s online catalog and how to search for business titles available in e-book and downloadable audiobook, recommended lists, and programs.

Searching the catalog

Searching the library catalog is like doing a search in Google or any other search engine.  The search box is located at the top.  You have the option to search the catalog or events (more on that later).  You can search the catalog by keyword (shown above), title, author, subject, tag, or list.  Use the drop-down beside “keyword” to change the search.  If you don’t know the title or author’s name, a keyword search is the easiest way to start.  Let’s search for materials in the library catalog on leadership.  As you type, the catalog will suggest titles it thinks you are looking for.  If you see your title, click on it and it will search for that title.  If you are just looking for leadership as a keyword, ignore those suggestions and click the red magnifying glass to execute the search.

Results are displayed based on the best match for your search.  The items at the top of the search results will be those that contain your exact search text, in the exact order you typed them (if you used more than one word). After exact matches, words in the title are given a priority, followed by author name, headings, and tags. Popular titles appear ahead of less popular ones.

As you can see from our search, the Library has over 6,000 items related to leadership!  The filters on the left side of the results will help you narrow down your results.  You can use as many filters as you want.

Let’s apply some filters.  I want to find e-books on leadership that are new to the Library in the past 90 days.  Find and select the filter for e-books under Format.  The filter “New at the Library” allows you to filter items by when they were added to the catalog.  Applying that filter narrows our search to 212 items.  That’s more manageable.  But what if I decide I still want to filter for e-books published in 2020?  Scroll down the page to the filter “Published Date,” expand the filter, and select “2020.”  Now we’ve got a list of 61 items.  Click on a title to learn more details.  To check out an e-book or audiobook, follow the link provided in the catalog.

Another way to search the catalog is the Advanced Search.  The Advanced Search allows you to add all your search parameters at one time before executing the search.  You can still filter the results if you need to.  Let’s do the same kind of search in Advanced Search. 

Use the form to construct your search.  Enter “leadership” in the keyword search box.  Use the drop-down menu for Audience to select “Adult.”  In Date Published, limit your search by entering “2020” and “2021.”  Scroll down and select “e-book” in the Format limit.  Click Search.  The results display 631 items.  Use the filters on the left to narrow down your results even more.

For more help using the library catalog, click “Help” located at the top right of the page.

Recommendations from Staff

Charlotte Mecklenburg Library staff create lists and recommendations in our catalog to help customers discover materials on specific topics.  Think of it like a virtual display you would see in a branch.

Searching for lists is very similar to searching for materials.

Instead of searching the catalog by keyword, change the drop-down to “List.”  Use the search box to enter keywords that describe the kind of list you want.  Our Library staff tag their lists with #cmlibrarysuggests.  Include this tag in your search box if you want lists by Charlotte Mecklenburg Library staff.  In the example above, “#cmlibrarysuggests business” will search for lists that include the #cmlibrarysuggests tag and the keyword business. 

The results will display lists created by Charlotte Mecklenburg Library that have the keyword “business.”    Find a list that interests you and click on it.  Here are a few staff lists to get you started:

• Business e-books and audios – No.1
• Business e-books and audios – No.2
• Nonprofit basics
• Best business audiobooks

Find Library programs

The Charlotte Mecklenburg Library catalog can also be searched for library programs.

Instead of searching the catalog, change the drop-down menu to “Events.”  In the search box, enter keywords for the type of program you are interested in.  For example, type book club, story time, or resume.  The example above uses the keyword “business.”  Press the red magnifying glass to execute your search.

Results will display programs scheduled at the Library based on your keyword(s).  Use the filters on the left to narrow down your results.  With programs, you may want to filter by audience or event type.  Currently, all Charlotte Mecklenburg Library programs are virtual.  As the Library resumes to normal operations, you can use the location filter to find programs at your preferred branch.

Access all the Library’s resources for free with your library card.  Don’t have one?  Sign up here!  If you need more help with the resources covered in this blog, Charlotte Mecklenburg Library staff are available to help by email, chat, and phone. 

Coming Soon!

Part Three – Business e-books, digital magazines, and downloadable audiobooks

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 This blog was written by Amy Richard, digital collections coordinator at Charlotte Mecklenburg Library.

Charlotte Mecklenburg Library has business resources available in digital formats to support you and your business.  This is the third in a series of three blogs about the Library’s digital business resources.

Part One: Small business support from the Library - Resources

Part Two: Find business materials and programs in our catalog

Are you planning to start a new business?  Are you a manager that wants to improve your communication skills?  Or do you just want to figure out how to run your online meetings more efficiently?  Each month Charlotte Mecklenburg Library adds new e-books, digital magazines, and downloadable audiobooks titles related to starting your own business, managing, and leading employees, marketing your business, investing, and more.  Do you know how to find them? 

OverDrive/Libby

OverDrive is a collection of e-books, magazines, and audiobooks on a wide variety of subjects and genres.  This is where to go to find the New York Times bestsellers or other popular materials.  OverDrive most closely mimics a traditional library in that you can check out items and place a hold.  Read about Charlotte Mecklenburg Library’s OverDrive collection and how to get started here.  Libby is OverDrive's app. 

If you are looking for a specific title, you can use the search feature by clicking the magnifying glass in the top right corner of every page.  If you want to see all the business books in one place, check out our Business room in OverDrive.  Click on “Business” to open the page.

The Business room is organized with curated subject collections to help you discover e-books and audiobooks.  Choose from topics such as “Just added,” “Stay Well and Work from Home,” “Women in Business,” “Marketing,” or “Leadership Lessons.”  New collections and books are added monthly. 

You can also browse the entire collection by subject.  Click “Subjects” from any page and then narrow your focus by clicking on business.  Within business you can filter even more by selecting a subject heading on the left side of the page.

   

Business Magazines in OverDrive

Charlotte Mecklenburg Library recently added digital magazines to OverDrive.  Read about it here.  The Library has many popular business and finance magazines available on OverDrive.  Some of the most popular include: The Economist, Apple Magazine, Kiplinger’s Personal Finance, Fast Company, and Entrepreneur Magazine.  To find magazines in OverDrive, click on “Magazines” in the navigation bar.  Scroll to find the “Business and Finance” collection.

hoopla

hoopla allows library customers to instantly borrow e-books, comics, audiobooks, music, movies, and television —no holds, and no waiting!  Learn more about hoopla’s collection and how to get started here.

After signing into hoopla, you can search by keyword, title, author, or format.  The search box is in the middle top of the screen.  If you know the title, type it in the search box.  Hoopla makes browsing easy.  To the left of the search box is the Browse feature.   Click the down arrow beside Browse to expand the menu.  Click on the type of media you are looking for: audiobook, movies, music, comics, e-books, or television.  Click on “e-book”.  The e-books page displays the most popular e-books being used by hoopla customers.  Click on categories to find business books.

The top e-book categories will be shown and then all categories.  Categories are in alphabetical order.  Think of categories like subjects or topics of interest.  Click on the category “Business & Economics.” 

The Business and Economics page will display more subjects or topics of interest to narrow down your search.  Or keep scrolling for the most popular books in this category.  You can also use the filters on the side to narrow your search by release date, date added, and language.

Gale e-books

Gale e-books offers a collection of specialized e-books on a variety of topics.  What’s really special about Gale e-books is that it contains all 50 volumes of the Business Plans Handbook.  The Business Plans Handbook contains actual business plans compiled by, and aimed at, entrepreneurs seeking funding for small businesses.  Samples plans are taken from businesses in the manufacturing, retail, and service industries and serve as examples of how to approach, structure, and compose business plans.  You can find our Gale e-books resource on the Library’s Resource page.  After accessing Gale e-books, click “Business” under “Browse Collections.”  Click on the Business Plans Handbook cover to access the 50 volumes.

Access all the Library’s resources for free with your library card.  Don’t have one?  Sign up here!  If you need more help with the resources covered in this blog, Charlotte Mecklenburg Library staff are available to help by email, chat, and phone. 

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 This blog was written by Amy Richard, digital collections coordinator at Charlotte Mecklenburg Library

Since 1996, April has been designated National Poetry Month by the Academy of American Poets.  The purpose of this month-long celebration is to increase awareness and appreciation of poetry in the United States. Charlotte Mecklenburg Library is offering a variety of online poetry programs during April to celebrate.

National Poetry Month each April is the largest literary celebration in the world, with tens of millions of readers, students, K-12 teachers, librarians, booksellers, literary events curators, publishers, bloggers, and, of course, poets marking poetry's important place in our culture and our lives. 

• April 1, join local poets for our Poetry Month Kickoff in an online poetry gathering on Gather.Town. Meet the poets, write your own poems or hear a few poems in an informal game-like setting. Then head into the main gathering for poems and more.

• April 8, Award-winning Charlotte-based spoken word poet and storyteller Hannah Hasan presents “I Love Us” with poems and stories from her new chapbook by the same name.

• April 16, join Poetry Beyond the Page, a panel discussion with local poets, to learn what happens with a poem after it’s written. 

Download the calendar for a full listing of National Poetry Month events happening at the Library here.

National Poetry Month Booklist

Be sure to watch our social media channels for special content from local poets -- Facebook, Twitter, Instagram.

This blog was written as part of Charlotte Mecklenburg Library's Black Lives Matter program initiative. Learn  more about the program and corresponding events here.

Teresa Clay and Carmella Powers, library staff with the Sugar Creek Branch Library, have organized a Black Lives Matter book club for fifth graders at Sugar Creek Charter School. While sitting in on one of their book club discussions in celebration of Martin Luther King Jr., one thing was obvious, these fifth graders love this book club. They were engaged and listened attentively throughout the entire program, asked thoughtful questions, and most importantly to us as librarians, discovered the cathartic power of reading.

Andrea Davis Pinkney wrote a piece recently for NPR that spoke to the power of reading aloud with children and its role in the Black Lives Matter movement. 

“When I invite kids to read select passages with me, they're empowered to speak up about their beliefs. Each time they hear the words of a story coming out of their own mouths, they're emboldened to keep reading," says Andrea. "These same kids are more inclined to seek out more books, and they're encouraged to share the books they love with their friends. That's what activism is. A movement begins when a passionate person gathers like-minded people and says, "Let's do this together."

Pinkney’s experience reading aloud with children is a mirror of what can be observed with the Black Lives Matter book club organized by Teresa and Carmela.

Teresa Clay (Left) and Carmella Powers (Right)

Since it began in November, this book club has become the highlight of everyone’s afternoon, including Library staff, teachers and students. At first, they only met twice a month, but due to its popularity, it has been bumped up to a weekly meeting. Each week Library staff provide stories and activities that leave the class wanting more. As the kids in the book club say, this class has been “POPPIN” ever since.

Teresa discussed the book club’s necessity with her fellow staff and shared some of the “nerve-wrenching” discussions she was having during these meetings. 

“Without a doubt, most of these children have felt sad in their own personal battle with racism. Whether it was something they've gone through or something they’ve witnessed firsthand," Teresa says. "Some kids talk excitedly over one another, while others let their faces talk for them. One student provided an example of when he was scared for his life. Another talked about the justice system not being fair ‘at all’.  A few students have lost all respect for the police department. These students know racism very well. During one discussion, a student asked, "What did we do to deserve all of this?"

 Nerve-wrenching is right.

With all that has happened this year, and all that is on the horizon, reading books that feature Black stories allow students the opportunity to process what is happening in the world around them. It empowers them to learn more and find creative solutions to make our world better. Above all else, it is the thoughtful lesson planning by Sugar Creek Branch Library staff and the fact that students are looking for an outlet such as this that make this book club not only needed, but the best part of their week.

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This blog post was written by Lonna Vines, children’s librarian at Hickory Grove Branch Library.

If the pandemic has taught us anything, it’s that we are adaptable. When we went home nearly a year ago, I don’t think we had any understanding of how we would be translating our services from in-person to online. And yet, we have done just that with so many of our programs. We have discovered new ways to reach out and engage the community. We altered our programs, bought tripods and ring lights, and maybe even learned how to edit videos. Within the Outreach Department, we took our existing programs and made them accessible to the public while everyone cozied up at home. After all, what’s better than donning sweatpants while listening to or watching a good story?

The joy and beauty of a book club is the connection between its members. It provides a forum for meaningful discussion, personal connection and self-exploration. Transitioning book clubs from in-person to online has opened new ways to interact while reading and discussing a published work.

For my fifth graders at Berryhill, it means a lot more comments but typed rather than spoken. It also allows for immediate reactions to the text as I read. This type of response to the text allows for a unique interaction, since I as the reader can glance occasionally at the chat to see how students are responding to the narrative. It serves as a stream of consciousness that students feel safe to express, where they otherwise may not. When we do take breaks, I am able to refer back to those comments to generate discussion or follow-up responses, building on the conversation. I’ve found online book clubs to be a unique and engaging experience for students and that’s definitely something to chat about.

Translating a sensory program to an online format is certainly not easy, but with some creativity and effort, it’s possible. For Amrita Patel, Library outreach coordinator, it meant working with a range of adults ages 18-50 and conducting a variety of engaging activities, which she’s been doing since June of 2020.

“Truth be told,” Amrita says, “they seem more vested in the Library than ever before!” Her most recent program was in honor of Read Across America Day, where participants listened to a read-aloud of Yertle the Turtle and then engaged in discussions and activities relating to the book. It may have taken some time to get into a rhythm of sensory online programming, but this program isn’t toppling any time soon.

In the wake of quarantine, the Library pivoted fairly quickly to Facebook and other platforms as a means to conduct storytimes with our community. At an April 2020 Cable Access board meeting, Pamela McCarter, Library outreach coordinator, shared the success of these online programs with board members and pitched the idea of producing a show to air live on Access 21. John Rocco, the executive director, provided space to the Library for exactly that. The idea initially was that members of the community without access to the internet could also enjoy these storytimes. The show has since grown and engaged all parts of the community since its start.

While Library at Home is an outreach-led initiative, it now involves staff from across the system. We have taken live storytimes, edited and trimmed, and condensed them into perfectly cable-worthy 27-minute segments. The next step for the program is to use the platform to engage older adults that still may be experiencing isolation.

If you’d like to tune in, Library at Home airs Wednesdays at 9:30 a.m. and 4:30 p.m. in English and 11 a.m. and 5:30 p.m. in Spanish. ¡Es la hora del show.

A year later and here we are with amazing programs adapted, altered and entirely focused on reaching every pocket of our community. The pandemic has changed the direction of our work and our lives and in many ways has forced us to grow and adapt. And nothing says “self-reflection” like watching ourselves on video and seeing every single idiosyncratic thing we do. My advice, though? Embrace them all. From what I’ve seen, we translate great to 1s and 0s.

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This blog was written by Clay Freeman, outreach coordinator, at Charlotte Mecklenburg Library

This blog was written as part of the 2021 Community Read program. Learn more about Community Read and take the pledge here.

With eyes wide with fear and heart pounding, you take in the violent scene in front of you. What was supposed to be a simple football game between rivals has turned into a racially fueled riot. You find yourself trapped with someone you don't know, having to depend on them for safety. Could you make it through the night?  

Authors Kimberly Jones and Gilly Segal have tackled the difficult topics of racial bias, rioting, privilege, and police brutality in their book I'm Not Dying with You Tonight, which serves as the signature title for Community Read 2021. Drawing inspiration from the Baltimore protests in 2015, the authors created two very different girls with diverse life experiences who have found themselves trapped together as a social justice protest turns violent, resulting in riots across the city. As they try to survive the night, the two girls are forced to confront their own assumptions about racial inequality. This book will serve as a discussion opener for teens and adults as they take a hard look at current events and their own biases.

There are so many ways to engage with Community Read throughout the month. Sign up for the Community Read Beanstack challenge and choose from the wide range of online programs for teens, inspired by I'm Not Dying with You Tonight. You can discuss what a healthy teenage relationship looks like, create story quilts, write poetry and more. Join us on Wednesday, March 24 at 10:30 a.m. and 6 p.m. for our Community Read signature author event and meet Kimberly Jones and Gilly Segal to learn about their writing process and inspiration for the book. This live event will be streamed on the Library's YouTube and Facebook pages and features a Q&A session moderated by WSOC-TV news anchor Genevieve Curtis.

Regsiter for signature event

Teens can also follow the Library on Instagram @cmlibraryteens and participate in Community Read challenges.

Community Read has something for everyone. Families can engage with their children in Community Read programs through a StoryWalk or by attending a storytime based on the Community Read picture book title, You Matter. Tweens are invited to participate in a book club or poetry night based on the award-winning book, Look Both Ways by Jason Reynolds, and adults who want to learn more about our companion title Just Mercy can attend a book talk, a film discussion, or a book club. Click here for the complete calendar of Community Read inspired programs and events.

Everyone in your family can pledge to participate in Community Read. Check out the Community Read page for everything you need to get started.

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This blog was written by Jessica Reid, teen librarian at Mountain Island Library.

According to Death Penalty Information Center, since 1973, 185 death row prisoners have been exonerated of all charges related to their death row conviction. Of the 185 prisoners exonerated, 99 of those exonerated were African American. 

The adult Community Read title, Just Mercy by Bryan Stevenson is a powerful and thought-provoking book about Stevenson's fight for justice and the changes needed in the criminal justice system. As a young attorney, Stevenson began the Equal Justice Initiative to help defend the poor, the incarcerated, and the wrongly condemned. In this book, Stevenson covers the early days of EJI as they fought against the nation's highest death sentencing and execution rates. Walter McMillian was one of EJI's first clients. He was a young African American man who was wrongly sentenced to die for the murder of a young white woman. The book shows the emotional journey that Stevenson and McMillian went through as they fought for freedom and justice.

America has the highest incarceration rate in the world. This book is guaranteed to start a conversation on capital punishment in America and the flaws in our criminal justice system.  Adults who want to learn more about our Community Read title, Just Mercy can attend a book talk, a film discussion, or a book club. For those inspired by "Just Mercy", you may want to check out our suggested reading list. 

For the entire month of March, the Library offers Community Read inspired programs and events. Take the Community Read pledge and read Just Mercy (and the other selected titles). Click here for a calendar.

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This blog was written by Jessica Reid, teen librarian at Mountain Island Library.

The last 12 months have proven to be a “year of different” for Charlotte Mecklenburg Library’s Nonprofit Services. I use the word “different” rather than “challenge” as the Nonprofit Team has seen more success and growth during this time than in the last five years. Access to our specialized databases for nonprofit research are traditionally in house use only. We were grateful when the vendor, Candid, quickly responded to the COVID crisis by providing free, remote access to a limited version of the Foundation Directory Online (FDO), FDO Essential.

Effective March 25, 2021, Candid is changing how Library customers access FDO Essential. You will continue to access FDO Essential via the Library’s Resources page. When you land on FDO Essential page, you will be asked to create an account and sign up for a day pass. The day pass allows remote access of FDO Essential for a 24-hour continuous window. A new day pass can be activated every thirty days.

A clock at the top of the screen indicates how much time remains in the pass. After the 24 hours expires, the clock will show the next date on which you can activate a new pass (every 30 days).

Since you will be able to create individual accounts in FDO Essential, you will have access to the MyFDO features that were not previously available. You will be able to create dashboards and save searches and return to them each time you activate a new pass!

Detailed instructions on how to create an account can be found on the Learn More page of the Foundation Directory Online Essential resource page.

The Nonprofit Services team is currently offering a variety of programs online, including our Introductory classes every Tuesday at 2:00 pm via Zoom. You can also make an appointment with a member of the Nonprofit Services team for more personalized instruction. Click here to see the programs offered by the Nonprofit Services team.

Please email Christina Dooley at [email protected] if you have questions or comments.

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This blog was written by Christina Dooley, adult librarian and lead of the Nonprofit Services team for Charlotte Mecklenburg Library.

It’s been one year since Charlotte Mecklenburg Library temporarily closed due to the COVID-19 pandemic. At that time, the full potential and extent of the health threat was unknown. The Library’s news release ominously stated: “Library announces all locations will close on March 17, 2020 at 5 p.m. until further notice.” Not knowing when we would return, but hopeful it was only for the recommended two-week quarantine period, staff gathered belongings, closed the facilities and were sent home. We did not know that the first phase would last 10 weeks while all Library in-person operations paused.

With the news of the first closure, the community responded with loud, clear voices.

Disappointed we will not have access to this wonderful resource but grateful for the effort to lower the curve of contagion. - Cindy P. (Facebook)

Y'all the @cmlibrary has closed. While I know this is absolutely the right decision, this hurts. It feels like saying goodbye to a dear friend. Books are life.  #covid19sux - Elizabeth M. (Twitter)

Nearly cried when I saw the that @cmlibrary is closing but also keeping Wi-Fi on and for a larger area for residents in need. - Monica (Twitter)

My heart goes out to all library personnel and your families. We will miss you so much. Stay well during this time and please know how much you are appreciated! - DorH. (Instagram)

So glad you are keeping the library staff and the community safe! I will definitely be using the e-resources and promoting One Access to my students! - Lenna B. (Facebook)

Thank goodness for digital content! Paige H. (Facebook)

Now twelve months later, after what we were then calling the novel coronavirus became a global COVID-19 public health pandemic, we take a moment to pause and reflect.

During those first 10 weeks while our community was in lockdown, Library administration monitored the situation and kept all staff updated with daily posts about the behind-the-scenes activities and news on organizational updates and health information. It was during this time under the direction of an internal strategy and safety response team that we created our re-opening levels and a service model that would become a major shift in how the Library provided customer services in digital and online formats.

Also, rather than pressing pause, the Library responded to a community need and played a pivotal role as one of the first organizations to step forward and print personal protective equipment (PPE) face shield components on 3D printers. These were a critical part of a local program providing PPEs for frontline health care workers at a time when much-needed equipment was in short supply. Library staff took the 3D printers to their homes and produced the units there. Providing the PPE components proved that our mission of Improving Lives and Building a Strong Community goes well beyond traditional Library services.

Awesome, thank you!! – Beth ML (Instagram)

Love this so much!!! – Chrissy M. (Instagram)

Wonderful. Thanks. – Linda B.S. (Facebook)

During the first lockdown, programming staff also pivoted with the first virtual storytime.  Shortly after, all programming followed to the online format and were produced out of our staff homes.

This is giving me LIFE right now - Caitlin M. (Facebook)

This is great! Thanks guys!!! I miss you all! – Ed B. (Facebook)

Hey! Yay for story time from home!! – Julie K. (Facebook)

I was doing in person adult sensory and when all stopped. I realized I HAD to learn Zoom to stay in touch with my groups. It was a little daunting but with help from coworkers I was able to continue my programming. - Library staff Cathy F.

Since that first day and through the following year, the Library continued to adjust service levels, keeping the safety of customers and staff at the forefront of every operational discussion and decision. On June 1, 2020 we re-opened and moved into our first service level with limited access inside branches and a full transition to online programming and expanded digital resources. We experienced varying levels of joy in reuniting with co-workers and customers in the branches. The community expressed their thanks.

I'm glad it's open at all. But I care about library staff staying safe more than anything. It's worth it. - Carrie D.R. (Facebook)

Charlotte Mecklenburg Library thank you for all you do to continue to serve the community. We miss you and can’t wait to come back.  - Shaguana H. (Facebook)

When our regulars, especially older adults, come in and say that this is a huge part of their social life and that they are so happy to be able to see and talk with us! – Library staff Andrea M.

That despite everything so far, there were still people who wanted to know how the library was doing. – Library staff William L.

A mom and her daughter came in to pick up holds but, of course, couldn't sit down in the library to read. They went outside and sat under one of our Japanese maples for about 30 minutes and read through her books.  I took a picture of them and it is a very cherished shot of how we all learned to adapt during this time. – Library staff Cindy R.

As if the health crisis and its devastating repercussions weren’t enough to withstand, there were local, regional and world events during this time that affected us and will continue to affect and change us for years to come. There were days when we were certain we couldn’t withstand one more change, and then we were faced with more that compounded on top of everything else. The Library, though, continued to stand as a beacon for equity, access, inclusion, diversity and democracy and released its statement, including:

21st century libraries stand up for equity, access, inclusion, diversity and democracy. We believe in providing equal access to the resources required to help anyone and everyone ascend to the best version of themselves. We are dedicated to freedom of expression in all its forms, whether printed in a book, spoken in library venues or chanted by friends, family or community members in streets outside our libraries.

Rob Harrington, chair Charlotte Mecklenburg Library Board of Trustees

and Lee Keesler, CEO Charlotte Mecklenburg Library

In the summer of 2020, the Library launched its own Black Lives Matter program and continues to promote diversity, equity and inclusion through resources, programming and community conversations.

Keep doing your part because no one else can. Someone has to stand while others are gaining their strength. – Library staff Sabrina R.

The Library then advanced to its second level of opening in September 2020, reduced services in January 2021 when the numbers of positive cases once again spiked, and then moved back to it's second level again in February 2021. The decision to adjust services was difficult and not always welcomed by all. However, as a trusted and responsible community organization, it was important to keep our customers and staff safe. The positive responses from the community are appreciated.

Hope that you're keeping staff and patron safety as your first concern. I care about my library staff! - Jennifer L. (Facebook)

Yes !!! The @cmlibrary system is so awesome for eBooks and audio books. I've started sharing info about public library access to texts for my classes - so many students don't realize they can get a public library card! - Dr. Laura S. (Twitter)

Shout out to my fantastic library @cmlibrary for doing the most today to help everyone get what they need ... Staff at the University branch just incredible telling us about website features for things other than books. Well done!! Very impressive. – Laura NCB (Twitter)

Customer regularly thanked us for being there for them. – Library staff Ivy M.

[As a meaningful customer interaction] Honestly, any time a customer thanked us for returning, for being open and for doing our best to get them what they want in whatever way we can. – Library Staff Ivy M.

@cmlibrary is open to browsing again. And I am "100" here for it!!  :-) – Daughterofinanna (Twitter)

I love the library, and I couldn't wait to browse the stacks when it opened to the public! @cmlibrary in Matthews #librarynerd - Andra G (Instagram)

Thank you for the care you have done during all of this. - Jennifer C. (Facebook)

Charlotte Mecklenburg Library thank you. - Sumru G. (Facebook)

The [moments]ones that stick out in my mind are the people who have thanked us for being open. There have been a lot of those interactions from people of all ages. It reminds me just how much the library means to people. – Library Staff Meghan G.

Throughout this year, we’ve experienced many highs and lows but – as always - the Library remains a trusted institution and the one place where the community can gather, even if for now it is online rather than in person.

As we look forward, although still uncertain of what lies ahead, Charlotte Mecklenburg Library is grateful for the support of the community and reaffirms our commitment to serve. We look forward to seeing you again soon.

Onward and upward. – Library Foundation leader Jenni G.

This blog is written by Ann Stawski, Marketing and Communications Leader with Charlotte Mecklenburg Library.

The South Boulevard Library branch is now the permanent home to the public art “Reading is Green” Cool Globe by artist Nancy Schon and available for an exceptional photo opportunity. The Cool Globe features children’s books and is located outside the rear entrance, right next to the Children's area.

Through a donation from Bank of America, the globe was relocated from Bank of America’s headquarter plaza to the South Boulevard Library, located at 4429 South Boulevard, Charlotte.

The “Reading is Green” Cool Globe centers around children and reading. The artist statement reads, “Words are the building blocks of life, and reading powers the minds of our future leaders. Reading proficiency at third grade is a critical predictor of school, career, and life success. Today's children will play a vital role in addressing climate change, and their worlds will open up to opportunities and solutions through reading. Take a book outside and start imaging the possibilities. Reading is the best renewable energy we have.”

“We’re excited to make South Boulevard Library the permanent home for the “Reading is Green” Cool Globe. As one Library location without a public art installment, this unique piece is sure to generate attention as well as spark community conversations around reading, literacy and global warming,” said Kevin Bittle, Charlotte Mecklenburg Library deputy branch channel leader. “We’re thankful to Bank of America for donating this art to our Library and keeping it accessible to the community.”

“The subject matter of the “Reading is Green” Cool Globe made it a natural fit to donate to Charlotte Mecklenburg Library system, where promoting the joy of reading and learning is a priority,” said Charles Bowman, Bank of America’s Charlotte Market President.  “Its new home will allow our residents to learn about and enjoy this art for years to come.”

The Cool Globes public art exhibit was on display in Uptown Charlotte and Charlotte-Douglas Airport from June 2020 through March 2021. Each of the 35 globes featured messages about global warming. The Cool Globe at South Boulevard Library is now a permanent installation.