Digital Inclusion

Building to Enhance, Sustain and Evolve our Impact in the Community

As a pillar of lifelong learning in our community – our commitment to Digital Inclusion is long term. We plan to continue to build and enhance programs that are sustainable and can continually evolve to meet the needs of the community. We will offer multiple options for digital literacy training inside and outside of the library branches.


Our digital literacy brand: ‘DigiLit’ will have two offerings available in our branches and one specialized offering where we are able to offer training for our community partners in various locations around the city.

DigiLit 101DigiLit 101

Our most comprehensive offering (12 hrs.) – offered as 6 sessions, twice a week for 3 weeks. Customers must complete 5 of the 6 sessions to meet program completion criteria.

DigiLit LiteDigiLit Lite – “Passport to Digital Literacy”

Via a Passport system, customers who complete at least 3 of 6 offerings from our regularly offered one-up basic digital literacy classes will meet program competition criteria.

DigiLit CommunityDigiLit Community – “Let’s Get Digital”

Taking Digital Literacy beyond the library into the community through strategic partners. This will allow customization of modules based on needs (seniors, job readiness, ESL, homeless, etc.)


Program Participant Rewards received based upon meeting completion criteria: 

  • a Certificate of Completion
  • a DigiLit branded USB drive with preloaded resources
  • a DigiLit Vendor Priority Purchase card (tentative) that will entitle participant to purchase discounted devices as supplies available. 

Who can be involved?

The goal of Digital inclusion is to “help bridge the digital divide” by providing all members of our community equal access (training, low-cost devices and internet) to enable them to participate and compete in this 21st century digital society. This gives them the ability to benefit from the civic, educational and economic opportunities that are available to all our citizens. 

These programs are geared to meet the needs of those most digitally excluded, so that they have the capability to use the internet to do things that benefit them in their daily lives.

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Upcoming Events

Technology Tutoring

Wednesday, January 29 2:00 PM
Independence Regional

One-on-one computer help with a technology tutor for a 1-hour session (2PM-3PM) on Wednesday afternoons. Topics covered include but are not limited to Microsoft Office, Internet, email, resumes, and online employment applications- By appointment only.

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Coding 101: HTML, CSS & JS

Tuesday, February 4 5:30 PM
Mountain Island

Curious about learning how to code but don’t know where to start? Join us for this exploration of how HTML, CSS, and JavaScript all work together to make webpages interactive. You will get hands-on experience as well as front end development exposure.

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Podcasting 101 with WFAE

Tuesday, February 4 6:30 PM
Hickory Grove

If you want to turn your idea into a podcast but aren't sure where to start, WFAE (Charlotte's NPR News Source) is here to help with the Queen City PodQuest Academy.After attending the Queen City PodQuest Academy's free "Podcasting 101" workshop, you'll gain:• An understanding of the fundamentals

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GCF Learn Free

Interactive essential skills training on topics including Microsoft Office, email, reading, math, and work skills taught through more than 125 tutorials.

LearningExpress Library - ACCESS ENDS 12/31/17

Learning Express Library is an interactive database with over 25 practice tests for GED testing and standardized exams for students and professionals. is an online educational site that includes over 3,000 courses (and over 130,000 videos) in popular fields like web design, web development, IT, education/instruction, media production, and business. Live Homework Help

Get free homework help from a live, online, qualified tutor—up to 10 free tutoring sessions each week! All you need is a library card and an Internet connection. You can use Live Homework Help from home, school and even the Library.

Universal Class

An online education experience offering over 540 courses in subjects like entrepreneurship, technology, health, career assistance, and more.


Techboomers is a free educational website that teaches older adults and other inexperienced Internet users with basic computer skills how to use popular, trusted websites.

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