Changes coming to children's borrower types
November 1, 2024
This blog was a written by Michael Engelbrecht, IT director for Charlotte Mecklenburg Library.
Charlotte Mecklenburg Library is making changes to the automated system we use to serve customers when they check out items. These changes will streamline some of our processes so we can better serve the customer. This requires assistance from parents/caregivers regarding the child account that determines the types of materials that can be checked out with a child Library card.
When a parent/caregiver or child signed up for a child Library card, one of five account types was selected by the cardholder:
TYPE 1 – Child account with access to check out only children’s books
TYPE 2 – Child account with access to check out children’s books and DVDs
TYPE 3 – Child account with access to check out children’s and adult books
TYPE 4 – Child account with access to check out children’s books and DVDs and adult books
TYPE 5 – Child account with access to check out children’s and adult books AND DVDs
As DVD usage declines and in order to streamline our accounts and processes, the Library will make two types of accounts available to Mecklenburg County resident cardholders and non-resident cardholders.
OPTION 1 – Limited child account with access to check out only children’s materials.
OPTION 2 – Child account with access to check out children’s AND adult materials.
The Library encourages parents/caregivers to visit or call the nearest Charlotte Mecklenburg Library branch, at their convenience, and speak with staff to select which type of account they would like their child to have.
On January 1, 2025, child account types 1-2 will automatically be converted to OPTION 1. Account type 3-5 will be converted to OPTION 2. Parents/Caregivers can visit or call a branch at any time – even after January 1 – to choose whichever account type they prefer for their child.
ONEAccess student accounts are unchanged.
Thank you for your patience and understanding as we work to make your Library experience better.

Each item is tagged with a Radio Frequency Identification (RFID) that allows the automated system to check in, check out and securely track library materials. Because it’s based on radiowave technology, it doesn’t require line-of-sight. Unlike barcodes, which must be scanned one a time, multiple RFID-tagged items can be set on an RFID pad and checked in or checked out. Customers at Morrison can experience this during the self check-out process. It’s not usual to see children or adults placing stacks of books on the RFID pad and immediately have their materials all checked out.