Renewing

As of July 1, 2023, Charlotte Mecklenburg Library will attempt to renew your items for you automatically.
Each night a process will run that will renew eligible items two days before they are due.

If you have email notices, you will get an email listing all items where a renewal was attempted. For each item the email will list if it was renewed or not, the item's due date, the item's title and barcode number.

These automated renewals only apply to physical items. 
Ebooks, emovies, eaudiobooks checked out from sources like OverDrive are not auto renewed.
Interlibrary loan items are not part of the auto renewal process.

If you wish to opt-out of automatic renewals:

- Visit or call your local branch
- Call (704) 416-0101 during business hours

Library by Phone: Notification of Overdue Items

Everyone occasionally forgets to return library materials on time. Our phone notification service will place two calls when an item is overdue on your library card.

• One call when an item is 10 days overdue
• One call when an item is 27 days overdue
• A final printed notice will be mailed at 30 days overdue

Library by Phone will also notify you as to which location has an item on hold for you.

You can search for items, confirm item due dates, renew items, place holds and more from our catalog https://cmlibrary.bibliocommons.org.  

For staff assistance with your account, contact your local library or call (704) 416-0101.

Privacy Issues

When the Library calls to alert you about overdue items, no title information is provided. 

If you do not wish to be notified about overdues or items on hold by telephone, call (704) 416-0101 to sign up for email and/or text notification of holds and overdues.