Digital Inclusion

Digital Literacy

Charlotte Mecklenburg Library offers a variety of free digital literacy programs for both beginners and those looking to enhance their technology skills. Classes are offered online and at select Library locations. We also partner with organizations such as AARP and the Center for Digital Equity to bring you additional resources and options.

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Available Programs

DigiLit

Register for a DigiLit class and become proficient in Excel, Canva, Computer Basics, and more! DigiLit classes are taught by Library staff and meet online and at many Library locations.

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DigiLit en español

Regístrate en una clase de DigiLit y aprende habilidades en conceptos básicos de computación, Microsoft Office y más. Las clases de DigiLit se ofrecen en español en varias bibliotecas de Charlotte Mecklenburg.

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Senior Planet

Senior Planet provides a welcoming learning environment for older adults to support each other as they develop new technology skills. Sign up for a full course, or a one-off class to explore a new topic. Classes are offered by both Library staff and trained community volunteers. Programs are geared toward ages 50+.

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Technology Tutoring

Looking for 1-on-1 help with technology? Book a technology tutor appointment with a library staff member or volunteer! These sessions cover basic technology help, including: Computer help, mobile phone support, Microsoft Office, Google Suite, and more.

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Northstar

Not sure where to start? Northstar Digital Literacy offers self-paced tutorials on a variety of basic skills and assessments to test your knowledge. You can even schedule a proctored assessment with Library staff to receive a certificate. Click below to learn more and how to get started.

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What is Digital Literacy?

Digital literacy means having the skills to use a variety of digital tools for managing the tasks of daily life. Almost everything we do today requires some level of digital skill or technology, making digital literacy a more critical skill than ever. Digital literacy is not just the mastery of certain tasks or skills, but the ability to approach new concepts and tools and feel equipped to learn and grow as technology changes. It includes being able to be safe online and how to use technology to meet your own personal goals. Digital literacy is a journey, as we all adapt and change along with the technology that shapes our world today.

Read more from the American Library Association here.